Knowledge Base Services

SalesEdge understands that your Pragmatech knowledge base for RFP and proposal automation is one of your company’s greatest assets – filled with valuable content that helps you accelerate sales, win business, and increase sales revenue.

SalesEdge offers the educational services and professional services to help you ensure the effectiveness of this valuable resource – commencing with your solution implementation and on an ongoing basis to accommodate your evolving information management needs.

Accelerate Your Knowledge Base Build
With SalesEdge Educational Services, your knowledge base administrator will learn how to plan for and rapidly build your knowledge base. However, if you need to accelerate the process, Knowledge Base Build Services are available to quickly and efficiently build your initial knowledge base using existing selling documents and other available information. This allows you to focus on your current business, without the added pressure of allocating time to implement the knowledge base. When the knowledge base is complete, end-users are trained and can take immediate advantage of the solution.

Ongoing Knowledge Base Services
In training, knowledge base administrators learn the best practices to structure their knowledge base. However after time, dependent upon the volume of content changes, the knowledge base structure may be compromised and affect the search performance. Best Practice: Ideally once a year, the knowledge base administrator conducts a review of the knowledge base structure. Reality: Because resources may not permit a thorough knowledge base review, SalesEdge offers an array of Knowledge Base Audit Services to help you ensure the optimal effectiveness and efficiency of your evolving knowledge base.

Contact Us  - To learn how Knowledge Base Services can help you get a competitive edge!