Knowledge Manager
Ensure Accuracy, Compliance, and Branding Consistency
Knowledge Manager is the used to create and manage sales-ready content in the inciteKnowledge sales knowledge base for use in RFP responses, proposals, presentations and pitchbooks, and other critical selling communications.
This feature-rich, locally-installed application incorporates sophisticated knowledge management features that enable marketing and content managers to add, modify, and maintain the Microsoft Word, PowerPoint, and PDF content. Sales people, proposal professionals, and other team members use inciteKnowledge Express to rapidly access sales-ready content to create the critical selling communications that address each customer’s or prospect’s specific requirements.
Knowledge Manager helps marketing and content managers easily maintain content even while sustaining often-complex relationships between content. Specifically, Knowledge Manager provides organizations with the solution to:
- Collect documents, presentations, and messages that work in the field
- Organize these materials for easy accessibility and optimal reusability
- Assign reviewers and deadlines to each content piece, and actively manage the update process
- Create and publish best practice documents and presentations that sales can easily use within Express
- Create the templates that empower sales people and others with the ability to rapidly generate professional, sales-ready documents and presentations
- Track and assess content usage and user activity
Who uses it?
Marketing and content managers use Knowledge Manager to capture and deliver the most relevant and up-to-date info and messages that sales and others need to advance their customer’s buying process.
Key Benefits
- Manage all selling content – including content formatted as Microsoft Word, PowerPoint, and PDF content, and graphic images – in a single repository
- Ensure content accuracy and compliance
- Collaborate at no extra cost with subject matter experts in your organization to review content
- Control and strengthen the application of branding standards; capitalize on your branding investment
- Help all team members deliver highly professional selling documents
- Improve productivity throughout team – including content managers, subject matter experts who contribute to content review, and the Express end-users
- Stay on top of your content and usage with customizable reports
Key Features
- Document and presentation content are stored in the a single repository, can live alongside one another, and are managed in concert
- Define relationships between content; for example, recommend use of complementary documents, presentations, or PDFs
- Multiple knowledge bases within the single repository can be defined
- Multi-language content supported in a single repository, with links to support complex content relationships that need to remain in sync
- Multiple review cycles and multiple reviewers can be assigned to content records; for example, schedule the product management, marketing, and compliance reviews
- Common values or statistics can be centrally managed and applied to records when used; allows for global content update
- Extensive control over who can see, use, and modify information in the knowledge base
- Data access security can be applied to knowledge bases, categories, and even individual content records
With Knowledge Manager, you to ensure the accuracy, compliance, and branding consistency of sales-critical documents – as well as improve the sales performance of the entire team by increasing productivity and helping sales people deliver the right information to customer and prospects.
Request a demonstration of inciteKnowledge - Improve your sales performance today!
