inciteKnowledge Training: inciteKnowledge Manager
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The 2-day inciteKnowledge Manager class focuses on the fundamental mechanics of inciteKnowledge.
This course is intended for professionals who will be responsible for maintaining a knowledge base of document, presentation, and PDF content. This hands-on course provides extensive practice exercises to reinforce the lessons learned. At the conclusion of this class you will have the skills to confidently and independently work within your own knowledge base, and to share your experience in creating document and presentation output with Express users.
Incite Knowledge Manager incorporates two modules:
- Knowledge Manager Fundamentals
- Knowledge Manager Content Management
In the Fundamentals course module, you learn how to manage the look of content using templates, work with a directory to organize content, manage groups and users, add content, and prepare content for reviews. Throughout the class you will use Express to understand the end users experience, as well as learn Administrator functionality.
The Content Management module teaches you how enhance your Express users experience by using the thesaurus, auto prompts, linking records, and blueprints for standard deliverables such as proposals and presentations. Content management functionality of query, content reviews and feedback are explored.
Prerequisites
Licensed user of an incite knowledgebase with knowledge manager access.
How to Prepare
Ensure you can log into your inciteknowledge knowledge base and access both Express and Knowledge Manager.
Agenda
Day 1 - Knowledge Manager Fundamentals
- Express overview
- Templates to manage content look
- Preparing for reviews
- Filters to optimize searches
- Directory organization
- Scheduling reviews
- Adding Word, PowerPoint and PDF content
- Editing content
Day 2 - Content Management
- Thesaurus
- Personalizing content with auto prompts
- Linking content
- Using blueprints for standard deliverables
- Query
- The review process
- Feedback
See Calendar for Scheduled Classes and to Register
For More Information
Tel: 888.577.7382 ext 2
Email: training@salesedgellc.com