inciteKnowledge Training: inciteKnowledge Workshop

The inciteKnowledge Workshop is a 3-day hands-on course designed for professionals who are responsible for building an inciteKnowledge base with Word, PowerPoint and PDF content – and for maintaining the sales and marketing content used to create RFP responses, proposals, and presentations using incite Express.

This results-oriented course provides you with: 

• A knowledge base foundation containing up to 200 content records*
• The skills to manage content format using templates
• Administrative knowledge to manager users
• An in depth understanding of Express and how to enhance the user’s experience
• Knowledge to manage a content review process

In preparation for workshop, SalesEdge-provided, self-paced instructions will guide you through the process of defining your style template and directory structure, as well as gathering content.   At the workshop, you will complete your Word styles template, create your directory structure and begin the knowledge base build process of importing content. Throughout the workshop, you will use Express to understand the end-users experience, as well as learn Administrator functionality. You will learn content management functionality to enhance your Express users experience by using the thesaurus, auto prompts, linking records, and blueprints for standard deliverables such as proposals and presentations. Content management functionality of query, content reviews, and feedback are explored. This is a hands-on workshop where you work in your own knowledge base environment.

What to Bring 

Bring the following in electronic format: 

• Completed style and directory pre-work
• RFP Word documents organized with Q&A pairs
• Optional PowerPoint presentations and PDF content

Agenda 

Day 1   

• Complete a styles template
• Define reviewers and review groups
• Complete a directory structure
• Populate your inciteKnowledge base using Quick Build

Day 2

• Populate your inciteKnowledge base
• Personalize content with auto prompts
• Use Express to understand the end users experience

Day 3

• Thesaurus
• Linking content
• Using blueprints for standard deliverables
• Query
• The review process
• Feedback

See Calendar for Scheduled Classes and to Register 

*individual participant record result count may vary

For More Information
Tel:  888.577.7382 ext 2
Email: training@salesedgellc.com