We've Got Your Back!

As a SalesEdge customer using Qvidian RFP and proposal automation, you are automatically covered by support services provided by SalesEdge and Upland Qvidian.

Wondering how to accomplish a specific task? Something not working the way you expected? Log a case, send an email or call. Upland Qvidian and SalesEdge resources are available to help you.  The Upland Qvidian team provides technical support to all Qvidian customers. SalesEdge provides the proactive customer care and consultative guidance that helps you achieve the results that you require.

Qvidian Technical Support

For technical assistance, please contact Qvidian Technical Support by email message, call, or online request.

Email: support@Qvidian.com
Call in North America: 888.550.7268 Monday-Friday 8:30 a.m. – 8:00 p.m. Eastern Time
Call in Europe: +44 (0)870.734.7780 Monday–Friday 9:00 a.m. – 18:00 p.m. GMT

Logon to the Qvidian Customer Community to:

  • Create and manage support cases
  • Submit product ideas
  • Access upcoming product release information
SalesEdge Customer Care

Make us your partner in ensuring that you are getting the most out of Qvidian. Reach out your SalesEdge Customer Success Manager, or to the extended SalesEdge team.

Email: CustomerCare@SalesEdgeLLC.com
Call: 888. 577.7382 ext. 702

Not sure who your Customer Success Manager is? Connect with SalesEdge Customer Care for assistance. The SalesEdge Customer Care team attempts to respond to inquiries within the day. When an immediate response is required, we encourage you to contact Qvidian Technical Support.

Connect with SalesEdge Customer Care